PRIVACY POLICY
EU Imports | Marketplace runs this website. This note says what we keep and why.
What we collect
- When you order: your name, phone number, email (if you give it), delivery address, your note and the items you ordered. If you give an email, we email you about that order only: when it is placed, when its delivery fee is set and when a payment is received.
- When you send a request: what you want, your name, phone number and area.
- Newsletter: your email address and when you agreed to receive our emails. Every email has an unsubscribe link, which deletes your address.
- Reviews: the name you choose to show, your rating and your review. We don't ask for your phone or email for a review.
- Payments: you pay on Paystack's own secure page. Your card or mobile money details never reach this website. Paystack tells us only whether the payment went through.
Why
To handle your order or request (contact you, confirm prices, arrange delivery), to send the newsletter if you asked for it, and to show your review if you wrote one. We do not sell your details or use them for advertising.
How long we keep it
Orders are deleted after 24 months and requests after 12 months. Newsletter addresses are kept until you unsubscribe. Reviews we don't publish are deleted after 90 days. Messages you send us on WhatsApp are kept in WhatsApp, not on this website.
Cookies
We use one cookie to remember your cart and wishlist while you shop. No tracking or advertising cookies.
Your choices
To see, correct or delete what we hold about you, message us on WhatsApp or call 055 611 7681.
